JESSICA SAYS TRAVEL
24.
April, 2019
Wednesday
-274o

Sep
26

DID’JA KNOW CARNIVAL FUN FACTS: We are a multi-generational cruise line and carry many different types of guests. Here are some fun facts that you can share with your clients:

  • Did you know that our Average age of our guests is just under 50?
  • Did you know that the number of guests that sailed in 2016 is 4.5 million?
  • Did you know that we carry more seniors than any other cruise line?
  • Did you know that we offer a 110% refund with our Great Vacation Guarantee?
  • Did you know we have 25 ships in the Carnival Fleet and complete more than 1,500 voyages annually?

CARNIVAL CRUISE LINE TRADE AND COMMUNITY RELATIONS TEAM – Our Trade and Community Relations Team invites you to like our Facebook page, as there is content there to help your business! We post Carnival news, selling tips, pictures from our events, ask “POP UP” questions to win Carnival logo prizes and post our Webinar recordings under “Notes” on Facebook. Please like our page: https://www.facebook.com/tradeandcommunity .

CARNIVAL CRUISE LINE TO NOW PAY TRAVEL AGENTS COMMISSION ON FUTURE CRUISE CREDITS –
Carnival Cruise Line has announced it will now pay travel agents commission on Future Cruise Credits applied to new bookings starting July 10, 2017. The new commission structure calculates commission based on the value of the cruise prior to the application of the Future Cruise Credit. Previously, we calculated commission on bookings after a Future Cruise Credit was applied. The new commission program adds incremental earning opportunities for the line’s valued travel agent partners. We value the hard work travel agents put into booking their clients, which is why we’ve increased the commission for these types of bookings. For complete details on the new Future Cruise Credit commission structure, travel agents may visit GoCCL.com.

NEW CARNIVAL FANTASY SAILINGS FROM MOBILE – The Carnival Fantasy will offer new 6 & 8 day sailings from Mobile in 2018 in addition to the 4 & 5 day current sailing: 4/21/18 – 8 Day – Costa Maya, Roatan, Belize, Cozumel, Progreso; 4/29/18 – 6 Day – Grand Cayman, Cozumel; 9/17/18 – 10 Day – Panama Canal , Limon, Costa Rica, Roatan, Cozumel; 11/3/18 – 8 Day – Key West Princess Cays; 11/11/18 – 6 Day – Roatan, Cozumel

CARNIVAL PARADISE TO OFFER FIVE ADDITIONAL CRUISES TO HAVANA, CUBA IN 2018 – Carnival Paradise voyages from Tampa were so popular, that we have added 5 additional sailings in 2018. The new voyages include three five day cruises to Havana and Grand Cayman or Key West, departing 2/17/18, 7/2/18 and 9/15/18; six day sailing to Havana and Grand Cayman departing 8/26/18 and an 8 day to Havana, Grand Cayman and Cozumel departing 8/18/18.

We still have upcoming voyages for 2017 -4 day – 8/24/17, 9/7/1, 9/21/17, 10/5/17 and 10/19/17; 5 day – 8/28/17,9/25/17 and 10/9/17. GoCCL >Resource Center>Knowledge Center>Itineraries

CARNIVAL HORIZON SAILINGS NOW OPEN FOR BOOKINGS – It’s now open for bookings! Debuting in April 2018, Carnival Horizon will feature a wide array of exciting and diverse itineraries for you to offer your clients’ that include breathtaking destinations throughout the Mediterranean and Caribbean .Carnival Horizon is scheduled to make its maiden voyage April 2, 2018, with a 13-day Mediterranean voyage operating round-trip from Barcelona. The ship will also operate two seven-day cruises departing April 15 and 22, 2018 from Barcelona, a 10-day voyage departing April 29, 2018 from Barcelona, and a 14-day Transatlantic Crossing from Barcelona to New York featuring six stunning European and Canadian ports including Carnival’s first visit to the centuries-old seaside town of Vigo, Spain. After arriving in New York, Carnival Horizon will offer an exciting summer schedule of eight-day Caribbean cruises operating round-trip from the Big Apple and 4/5 day to Bermuda before repositioning to Miami on September 22, 2018 to operate year-round six- and eight-day Caribbean voyages.

CARNIVAL INTRODUCES “COZUMEL PLUS” – Carnival Cruise Line has extended the length of time its ships spend in Cozumel, Mexico, on more than 750 voyages, providing guests with even more opportunities to experience and explore one of the Caribbean’s most diverse vacation destinations. On “Cozumel Plus” itineraries, guests now have access to a variety of new excursions, many taking place on Mexico’s mainland. Cozumel Plus tours are up to eight hours in duration and include everything from extended, day-long tours visiting ancient Mayan ruins– to snorkeling the exquisite turquoise waters of Xel-Ha, a magnificent group of lagoons connected by a series of bridges. The list of Cozumel Plus sailings is in GoCCL.com>Resource Center>Cozumel Plus Sailings. 4 Tours- find the ‘Cozumel Plus Logo’ on these shore excursions.
CARNIVAL JOURNEYS – Carnival Journeys are 9-15 day adventures that seek out the less traveled, but no less spectacular corners of the Caribbean, Americas and Hawaiian Islands. These are special itineraries complemented by special onboard experiences. Regional music, dances and costumes appear throughout each cruise alone with interactive sessions between guests and crew members. Unique classes are offered and cruisers can relax on the pool deck like it’s 1987 during our special retro themed day at sea. You can find more information and sailing dates at GoCCL.com>Resource Center>Carnival Journeys.

CARNIVAL LIVE UPDATE – NICK JONAS, aboard Carnival Liberty November 17 and Carnival Victory November 18, 2017. Carnival LIVE tickets for Chris Tucker are just $30 for general admission, significantly less than land-based venues. VIP tickets are available for $100 and include seating in the first few rows, a photo opportunity with Chris Tucker and a commemorative concert pass. Stay tuned for additional Carnival LIVE acts to be announced in the coming months.
CARNIVAL LIQUOR & BEVERAGE POLICY CHANGE – We recently made a change to our Liquor & Beverage Policy where guests will no longer be allowed to bring on board water, sodas and other non-alcoholic beverages packaged- in bottles. Any confiscated items will also be discarded. In conjunction, pricing for water purchased online or onboard will decrease to make it more affordable for guests. You can pre-order bottled water at www.carnival.com/funshops/beverages/water, or On Board Room Service for $4.50 for a 12 pack (16.9 fluid oz)

CHEERS! BEVERAGE PROGRAM UPDATE – We have enhanced the Cheers! Beverage program to include a greater variety of non-alcoholic drinks, as well as higher quality brand-name spirits, wine by the glass, etc. The cost will remain the same ($49.95 pp/per day if purchased on line and $54.95 pp/per day if purchased once on board and gratuity). Full details can be found on GoCCL.com>Resource Center>Knowledge Center>Cheers! Program
*Bottomless Bubbles Unlimited Soda Program – Child Rate (17 and under) $4.95 pp/per day and 15% gratuity, Adult Rate – (18 and older) $7.50 pp/ per day and 15% gratuity. Can be purchased at the Ship’s Casino Bar and Pool Bar or contacting The Fun Shops at 800-522-7648, or www.carnival.com/Fun shops
CARNIVAL INTRODUCING ONLINE PRE-SALE WI-FI PACKAGES ON CARNIVAL.COM; FLEETWIDE ROLLOUT EXPECTED BY MID-SUMMER – We are now offering guests an opportunity to pre-purchase Wi-Fi packages on carnival.com prior to their cruise. The pre-purchase option is currently available on two ships – Carnival Vista and Carnival Fascination – with fleetwide rollout expected by mid-summer. With this convenient new option, guests can select from Carnival’s popular social, value and premium Wi-Fi packages through the “manage my booking” tab on carnival.com.
Carnival’s social package is unique in the cruise industry and provides unlimited access to Twitter, Facebook, Instagram, Snapchat, LinkedIn, Pinterest and other popular sites. $5 a day.
The value plan includes unlimited access to the Web for checking email, sports scores, weather updates and a wide range of other applications.$16 a day/
The premium package provides the fastest available connection speed and allows access to some streaming video services. $25 a day.
GREAT VACATION GUARANTEE – Should a guest be dissatisfied with their cruise for any reason, the one-of-kind hassle free, money back guarantee, allows guests to end their voyage early and receive a 110 percent refund plus complimentary transportation home, along with a $100 shipboard credit for a future cruise. To utilize while onboard, guests notify the ship’s Guest Service Desk within the first 24 hours of the voyage and must have a valid passport to return to the U.S. by air. Just extended for sailings thru 4/30/2018! Details in GoCCL.com>Resource Center>Great Vacation Guarantee.
CARNIVAL CONTACTS:

  • General Booking Questions: 800-327-9501 and follow the prompts for service: #1 for website assistance; #2 for help with
  • existing booking; #3 for new booking / pricing / availability
  • Carnival Sales – “SALES SUPPORT”: cclsales@carnival.com or 800-327-7276
  • (extended hours until 6:00pm EST – Monday-Friday)
  • Guest Solutions: guestsolutionssupport@carnival.com or 800-438-6744, ext 70775 -handles any booking questions/issues prior to sailing
  • Guest Care: guestcare@carnival.com or 800-929-6400 (questions/issues after sailing)
  • Carnival Groups: groupsales@carnival.com or groupeventplanning@carnival.com
  • E Solutions: esolutionssupport@carnival.com , 800-845-2599
  • Please visit www.GoCCL.com for a full listing of contacts, on top right of home page, click on Contact Us

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